Ordering water – plan ahead

Tuesday 3 September, 2024

Good storage levels and high allocations are creating strong demand for water this spring, so customers are urged to submit their water orders well ahead of time.

Climatic conditions, storage inflows and high demands influence the volume of water held in storage throughout the year.

Given the uncertainty surrounding each of these factors, we recommend customers are proactive in planning for and ordering water.

To ensure your water is debited against the correct allocation account, please make sure you place your orders on GMW’s ordering system WaterLINE.

It allows you to place irrigation orders, communicate with us and monitor your water use based on the allocation and entitlement you hold.

For assistance using WaterLINE online, phone GMW on 1800 013 357 during office hours 8.30am – 4.30pm Monday to Friday.

You can also download our WaterLINE online manual for step-by-step instructions from www.gmwater.com.au/customer-services/waterline